Frequently Asked Questions

We’re here to make the process of buying Ethiopian art easy. It’s our mission to make sure our customers have a seamless experience from start to finish.

General

Shera, an Amharic word for canvas, is a digital marketplace for professional and amateur photographers, graphic designers, digital artists, and painters, as well as art lovers and collectors. Shera aims to simplify the art buying process for both the buyer and the artist by doing all the work that comes with promoting, printing, inventory management, store management, and logistics. 

No. We feature artworks that dignify the Ethiopian image. As long as artworks show Ethiopia, and passes our editorial standards, Shera is willing to list the artwork on the website.

ORDERS, SHIPPING, RETURNS

You’ll receive an order confirmation upon completion of payment and will be able to track your order’s process throughout. Each piece is made-to-order and we aim to have pieces shipped out within 7 days.

As each framed print is made-to-order, we are not able to offer returns, exchanges, or refunds.

Contact us! We are here to help make sure what you ordered is exactly what you get and we will do whatever it takes to make things right.

So that we may process damaged goods appropriately, if you have any issues your order, please send photos, a description of the issue, and your order number within 24 hours of delivery to hello@shera.et.

We must reserve the ability to process claims as we see fit, but we’ll always do our best to make it right.

WORK WITH US

We’re always looking to partner with great artists. Visit our registration page, fill the form and we’ll get back to you after reviewing your submission.

Yes. We work closely with many interior designers, real estate developers, and hospitality companies. If you’re interested in learning more about corporate discounts – email us at hello@shera.et

Artist Focused

Every sale directly benefits the artist.

Ready to Hang

Our framed prints can be on your wall in 60 seconds.

Fast Delivery

5-7 Business Days (Addis Ababa)
10-15 Business Days (US)

Support

Got questions? E-mail us at hello@shera.et or
+251 920314810.

Artists' Login

Welcome back! Monitor how your artworks are doing by logging in with your credentials. If you have lost your password or have a trouble logging in, contact us at artists@shera.et

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Special Offer

5% Off

when you use SHERANEW on your first purchase

Photo: Devotion by Abel Gashaw